My random thoughts, observations and musings on all subjects of interest to communication professionals.

Employee Engagement: What it is, why you should care and what you can do about it.

Trust is the key to engagement. And trust has a circulation relationship with communication: open communication builds trust and when trust

Too soon old, too late smart

For the past several months, Randy and I have been organizing our upcoming move from Pennsylvania to Arizona. At a bon voyage party last wee

Smelling the Cacti

I’ve just returned to Phoenixville PA from a four-month stint as a “snowbird” in Phoenix, AZ. The contrast between the Sonoran desert landsc

KONY 2012: A Lesson Learned in Lessons Learned

Every once in a while, a communication campaign comes along that grabs the world's attention. Perhaps none in recent memory did so with...