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The collaborative spam blocker that Chris Anderson used to block 329 publicists’ addresses, was Cloudmark Desktop. The software’s Collaborative Security Network consists of more than a million E-mail users who mark spam they receive. If an E-mailer is identified as a spammer by multiple users of the software, his or her address is permanently blocked for the million+ users. Download a free trial.


Web polls.  Surveys are an invaluable way for communication pros to obtain the data they need to plan – and to measure the effectiveness of – their communication programs.  Many companies are turning from bulky software programs that require Ph-D,-level research scientists to use them, to Web-based tools that allow for in-depth research, quick polls, focus groups, employee research, customer satisfaction studies and more.  Here are four to check out: Zoomerang zPro ($599/year) and SurveyMonkey ($200/year) both create, administer and view survey results.  Vizu Answers, at $1+ per response, posts surveys to more than 700 established Web sites; Vovici EFM Feedback ($1,800+/year) is used for ongoing surveys.
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Here we go. Still!

Media relations is a staple in the PR business, a tactical skill on which every up and comer cuts his or her teeth.  As the definition of “media” continues to change, it’s increasingly important for publicity practitioners to get the basics right — simple stuff such as not sending news about your “best-in-class enterprise solution from the leading provider of insert-gee-whiz-technology here” to the fashion editor of Modern Bride.  Fundamental blunders like this, committed a million times a day, are a key reason that journalists can justify the invective, “flack.”  This issue of my Update points to great stories on the subject: what journalists want,  how PR surveys may be hurting social science, en masse PR E-mail blocking, and the storm that ensured when one journalist published the E-mail addresses of 329 PR spammers.  Read ‘em and weep.   

To read this issue of Update online: http://www.thePRguy.com/theprguynews1107.htm
To read past issues:
www.thePRguy.com/archive.htm 

Featured Download  58 Minutes with the Father of Public Relations.  Edward Bernays, widely considered to be the founder of modern Public Relations, was also the first practitioner to apply Sigmund Freud's theories to "control the masses" and to sell consumer goods by linking them to unconscious desires.  The 2006 BBC series, The Century of The Self, produced this 58-minute documentary about Bernays that's well-worth the investment of time.  Watch Crowds and Their Behavior online  or download it to your iPod and watch it on the treadmill.  Just don't try to get off.
What Journalists Really Want from PR People  A major new study of 2,046 working journalists, conducted by Bulldog Reporter and the Tek Group, reported results like these: 86% said material sent by PR people is "usually not relevant" to their work; 73% said PR calls "interrupt them" and "waste time;" 71% said they could not easily find information they need on corporate Web sites.  Blogger Michael Tangeman bemoans it here.  Download the summary. >>
Speaking of Surveys  BBC Radio investigated the relationship between academics, surveys and public relations companies.  Could PR surveys be to the detriment of scientific research? A psychologist at University College London (UCL) thinks so and says it is becoming harder to get the media interested in serious studies. Read more. >>
Things Turn Ugly.  In early November, Wired editor, Chris Anderson, used a collaborative spam blocker (see this month’s Tech Tips) to block a batch of spamming flacks and then published the addresses of 329 unsolicited E-mailers, who included people from major PR firms such as Edelman, Fleischman Hillard, Ogilvy & Mather and Weber.  Tsk.  The New York Times reported on the ensuing maelstrom.  MORE >>

Get the basics right.  Blogger Marshall Kirkpatrick is a communication consultant who, as a blogger, also get pitches from publicists.  In this October entry, he dissects five particularly awful approaches … and names names.  He also offers seven tips for approaching bloggers with news. MORE >>

 
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     In this Issue
              
October 2007


 
Here we go. Still!
 
Featured Download
 
What journalists want
 
Survey damage?
 
Things turn ugly
 
Get the basics right
  What RU Reading?
 
Tech Tips
 
E-Newsletter 4U?
 
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