My random thoughts, observations and musings on all subjects of interest to communication professionals.

Employee Engagement: What it is, why you should care and what you can do about it.

Trust is the key to engagement. And trust has a circulation relationship with communication: open communication builds trust and when trust

For the past several months, Randy and I have been organizing our upcoming move from Pennsylvania to Arizona. At a bon voyage party last wee

I’ve just returned to Phoenixville PA from a four-month stint as a “snowbird” in Phoenix, AZ. The contrast between the Sonoran desert landsc

Every once in a while, a communication campaign comes along that grabs the world's attention. Perhaps none in recent memory did so with...

Just six days into his retirement in the desert, Buster woke up in a good deal of pain. We rushed him to the local vet to see what steps we

I haven’t darkened the door of a barber shop in nearly four decades. But recently my live-in barber took an extended business trip, and I...

A few days ago, I was looking for something on the Web, landed on an error page and burst out laughing. The page read, “Oh, snap!...

Anthony David Weiner, the U.S. Representative for New York's 9th congressional district, has been in the news of late. I‘m flabbergasted...

I “never cease to be amazed” that this issue continues to arise; it seems a no-brainer to me that we should want and demand that the member

Osama Bin Laden is history. That’s a fact you could not have missed even if you lived, as he was presumed to, in a cave. Whether you...